On-Demand Technical Support:
SCIA prioritize the seamless operations of our customers. Our commitment to your success is reflected in our on-demand technical support service. Our team of highly skilled and experienced engineers is available round-the-clock to provide immediate assistance and troubleshooting. Whether you encounter technical issues or need guidance to optimize your processes, our dedicated support ensures minimal downtime and maximum efficiency.
Complete Solutions:
Looking to establish a new facility? We understand the challenges involved in this process and are here to simplify it for you. Our team of experts specializes in providing complete solutions for efficient and time-saving tasks. From facility design and layout planning to equipment selection, installation, and commissioning, we take care of every aspect to ensure a smooth and hassle-free setup. With our comprehensive approach, you can save valuable time and resources while enjoying a facility optimized for your specific needs.
Technical Seminars and Workshops:
Continuous learning and staying updated with the latest techniques and solutions are essential for success in today's rapidly evolving industries. That's why we organize regular technical seminars and workshops for our valued partners. Led by industry experts and thought leaders, these events provide a platform to explore cutting-edge technologies, share best practices, and gain insights into industry trends. By participating in our seminars and workshops, you can enhance your knowledge, expand your network, and stay ahead of the competition.
Sample Analysis/Study Services:
with SCIA, our technical expertise extends beyond product support. We offer comprehensive sample analysis and study services tailored to your specific requirements. Our team of skilled analysts utilizes advanced analytical techniques and state-of-the-art equipment to deliver accurate and detailed results. Whether you need material characterization, failure analysis, or process optimization, we provide in-depth insights that empower you to make informed decisions and drive improvements in your operations. With our sample analysis services, you gain a deeper understanding of your materials, ensuring quality, reliability, and innovation.
Our Services
Service Packages
Less Downtime
Regular scheduled maintenance minimizes the likelihood of breakdowns and keeps your equipment running smoothly.
Lower Operating Cost
Regular maintenance reduces the risk of unforeseen breakdowns and repairs.
Higher Quality
Continuous servicing ensures high sample quality, accuracy and repeatability.
Last Feature
We replace wear parts so you know they will last until the next planned preventive maintenance visit.
Essential | Premium | |
Preventive maintenance visit | ||
Wear parts guarantee | ||
Remote diagnostic | ||
First-priority support (VIP) | ||
Saving on Labor & travel cost for repairs | Discounted rate | All costs covered. |
Extended warranty included. | ||
Optimization assessment | ||
Application training |
Single Service
Service type | Description |
Optimization assessment |
|
Maintenance training | Train your staff on the proper to conduct level 1 regular maintenance. |
Installation and training (equipment operation) | Installation, commissioning, and training for new equipment. |
Remote diagnostic | On-demand virtual support. |
Application assessment | Establish the right preparation method for new materials. |
Inspection service | This covers equipment performance. |
Preventive maintenance | Replacement of wear parts to ensure optimal equipment performance. |
Application training | In-house application training |
One Partership
SCIA offers flexible solutions to meet various customer requirements in different scenarios. For customers who have a fixed order quantity and schedule, SCIA can set up a delivery plan and adjust shipments based on their specific needs. This ensures a smooth and timely supply of products. Additionally, SCIA can accommodate customers who prefer to order consumables as needed, setting a delivery date towards the end of each year and adjusting quantities accordingly. This allows for greater flexibility while ensuring a consistent supply. Multi-site agreements are also possible, whether labs are located at the same address or different addresses. SCIA can handle these partnerships, providing tailored solutions and maintaining the convenience of a single contract. The key benefits include efficient supply management, customized delivery plans, and the ability to track sales and provide attractive service and spare part solutions. SCIA's adaptable approach ensures customer satisfaction and a streamlined process for obtaining metallurgical consumables.
Customized price list for agreed consumables.
Planned Deliveries - Optimize stock and supply chain.
Equipment On Contract - Spread of operating costs.
On site VSM Documented & Improved Workflows using Lean Toolbox
One contract, One Partner - Consumables, Equipment and Service.
Attractive Price model - Budget defined for contract period.